Refund policy

90-Day Free Returns

We want you to be completely satisfied with your purchase. If you are not, you may return eligible items within 90 days of delivery for a full refund.

Eligibility

• Items must be unused, uninstalled, and in their original packaging.
• Proof of purchase (order number) is required.
• Items damaged through installation, use, or modification are not eligible.

How to start a return

Email support@autotorra.com with your order number and the item(s) you wish to return. We will reply with return instructions. Approved returns are free of charge for eligible purchases.

Refunds

Once we receive and inspect your return, your refund will be issued to the original payment method within 10 business days. Depending on your bank, it may take additional time for the refund to appear.

Damaged or incorrect items

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery and we will make it right with a replacement or full refund at no cost to you.